Credits and Returns

Bronson Safety guarantees 100% satisfaction on every order. If you wish to return or exchange an item, we will gladly provide a suitable replacement or credit your account.

Please note the following conditions when lodging a return or exchange request:

• A minimum 5% restocking fee may apply for orders placed incorrectly. 
• All refunds provided will exclude any restocking fees and original freight costs. 
• Return of any Goods must be organised by the customer at their own cost.
• Goods must be returned in original packaging and in a resellable condition. 
• Bronson Safety DO NOT offer returns on custom items. 

For more information on Bronson Safety's Credits and Returns policy, please contact our friendly sales team on 1300 095 701 within 30 days of your original order for fast and friendly assistance. 

For items that are faulty or broken, please contact us to organise an RMA and reimbursement, replacement, or repair (where applicable).